In June 2017 I purchased the first Logitech MX-Master mouse. I quickly fell in love with it, and then in 2018, the MX-Master 2S came out. I also made a purchase. These are the best mice I’ve ever used, and would not switch to any other unless something better came up. Unfortunately, the MX-Master 2S randomly stopped functioning properly. The only things that worked were the right and left-click.
After going over several youtube videos most of them suggested removing the gesture mouse. However, I came across one that simply disabled the button by slightly untightening the screws. I followed this, and with the loss of one button, everything else works.
This is what I did …
- Turn off the mouse.
- Open the mouse by removing the six screws located at the bottom. You will encounter some protection on top of four screws which you may want to remove using something sharp if you’d like to use it again.
- Slightly untighten the two screws of the gesture button. The screws can be seen in the pictures below.
- Once they have been slightly untightened simply place back the mouse into a close position and tighten the screws that hold it together.
Those easy steps enabled me to have at least a working mouse without one button. On another note, while searching for a fix I came across the Logitech MX Master 3 Advanced Wireless version. I didn’t take a look at all the new features, but I’m quite sure it exceeds performance. I may just get my hands on one sometime soon.
2 replies added
Thank you Alberto! That worked for me. Hopefully I can get another year out of my MX Master 2S. Great instructions. For others trying this fix, on point #3 it’s the black screws that get loosened — or at any rate those are the ones I loosened and it worked.
Thanks for your post. It really helpful and saved two of my mices. I replaced many MX Master just because of this problem